These Terms and Conditions govern your access to and use of the g111 platform, including all games, betting markets, wallet services, bonuses, and customer support features. By creating an account or using g111 in any capacity, you agree to be bound by these terms in full.
The following highlights summarise the most important areas of the g111 Terms and Conditions. Please read the full document below before using the platform.
Account Eligibility
All g111 users must be at least 18 years of age and must provide accurate personal information during registration. One account per person is strictly enforced. Duplicate accounts result in permanent suspension and forfeiture of balances.
Deposits & Withdrawals
All transactions are processed in Bangladeshi Taka (BDT). bKash, Nagad, Rocket, Upay, and major Bangladeshi bank transfers are accepted. Withdrawal requests are subject to identity verification and must use the same method as the originating deposit.
Bonus & Promotions Rules
All bonuses offered by g111 are subject to stated wagering requirements, minimum odds restrictions, and expiry periods. Misuse of promotional offers — including the use of multiple accounts to claim the same bonus — will result in the cancellation of the bonus and any associated winnings.
Security & Account Integrity
Account holders are fully responsible for maintaining the confidentiality of their login credentials. g111 uses 256-bit SSL encryption and OTP-based login protection. Any suspected unauthorised access must be reported to [email protected] immediately.
Responsible Gaming
g111 is committed to safe and responsible gambling. Deposit limits, session time alerts, cooling-off periods, and permanent self-exclusion are available to all account holders at no charge. 18+ only. If gambling is negatively affecting your life, please contact our support team or visit our Responsible Gaming page.
Prohibited Conduct
Use of automated software, bots, or scripted betting systems is strictly prohibited. Collusion, match-fixing, and any form of fraudulent activity — including chargebacks on legitimate deposits — will result in immediate account termination and reporting to relevant authorities.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and g111 ("g111", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://g111.bid ("the Platform"). By accessing, registering on, or using the Platform in any manner, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree to any part of these Terms, you must immediately discontinue your use of the Platform. Continued use of g111 following any published amendment to these Terms constitutes your acceptance of the revised Terms.
Important Notice: These Terms apply to all products and services offered through g111, including live casino games, slot machines, sports betting (including cricket betting), the Dino Hunter game, Wallet services, and any promotional or bonus offers. By using any single product, you are bound by these Terms in respect of all products.
Use of the g111 Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:
During registration, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, residential address, and a valid contact method. You must notify g111 promptly of any changes to your registered information by contacting [email protected].
One Account Policy: Each individual may hold only one active g111 account. Opening, operating, or benefiting from more than one account — whether in your own name or under a third party's name — constitutes a material breach of these Terms and will result in the permanent suspension of all associated accounts and the forfeiture of all balances and pending withdrawals.
You are solely responsible for the security of your g111 account credentials, including your username, password, and any one-time password (OTP) sent to your registered mobile number. You must not share your login credentials with any other person or allow any third party to access your account.
g111 employs 256-bit SSL encryption across all account sessions and transactions. However, g111 cannot be held liable for any unauthorised access to your account that results from your failure to maintain the confidentiality of your credentials. If you suspect your account has been accessed without your authorisation, you must contact [email protected] immediately.
g111 reserves the right to perform identity verification checks ("KYC checks") at any time, including but not limited to before processing a withdrawal, following unusual account activity, or on a routine compliance basis. You agree to provide any documentation requested — such as a national identity card, passport, or utility bill — within a reasonable timeframe. Failure to complete KYC checks may result in the temporary suspension of withdrawal functionality.
Inactive accounts — defined as accounts with no login activity for a period of twelve (12) consecutive months — may be subject to an administrative maintenance fee of ৳200 per month until either the account is reactivated or the balance reaches zero. You will be notified by email prior to any such deduction.
All financial transactions on the g111 Platform are denominated exclusively in Bangladeshi Taka (BDT). g111 does not accept deposits in foreign currencies, nor does it process withdrawals to foreign bank accounts or international payment services.
Accepted deposit and withdrawal methods include:
The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. Maximum withdrawal limits per transaction and per day may vary based on your VIP tier and account verification status; these limits are displayed within your g111 Wallet dashboard.
Withdrawal Policy: Withdrawal requests must be made using the same payment method used for the corresponding deposit. g111 processes approved withdrawal requests within fifteen (15) minutes to four (4) hours, depending on the method selected and your account's verification status. g111 reserves the right to conduct additional verification checks before approving any withdrawal.
Deposits to g111 are non-refundable once credited to your account and used to place bets or wagers. Unused deposited funds (excluding bonus funds) may be withdrawn subject to the conditions set out in these Terms. g111 does not charge processing fees on standard deposits or withdrawals, though your financial service provider may apply their own charges.
Any chargeback initiated against a legitimate g111 deposit will be treated as fraudulent activity. g111 reserves the right to freeze the relevant account, reverse any associated winnings, and refer the matter to the relevant financial institution and, where appropriate, to law enforcement authorities.
g111 offers a range of promotional bonuses to both new and existing players. All bonus offers are subject to specific terms that will be clearly stated at the point of offer. The general conditions set out in this section apply to all g111 bonuses unless explicitly stated otherwise in the individual promotion terms.
Seasonal Promotions: g111 may offer special promotions tied to Bangladeshi cultural events such as Eid, Pohela Boishakh, Victory Day (16 December), and Independence Day (26 March), as well as cricket events including BPL, IPL, and ICC tournaments. These promotions are subject to their own individual terms and are time-limited.
All games available on the g111 Platform — including live casino tables, slots, the Dino Hunter crash game, and sports betting markets — are governed by their individual game rules, which are accessible within each game interface. In the event of a conflict between individual game rules and these Terms, these Terms shall prevail.
g111 sources its games exclusively from certified third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All random number generators (RNGs) used in these games are independently audited for fairness and randomness. g111 does not alter game outcomes, payout rates, or odds in any manner beyond the game's published return-to-player (RTP) parameters.
With respect to sports betting, g111 offers markets on cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), football, kabaddi, and other sports. The following conditions apply to all sports bets placed on g111:
g111 reserves the right to suspend any game or betting market at any time for maintenance, technical reasons, or regulatory compliance, without prior notice to users.
The following conduct is strictly prohibited on the g111 Platform. Any user found engaging in prohibited conduct will be subject to immediate account suspension, permanent termination, forfeiture of balances, and referral to law enforcement authorities where appropriate.
Zero Tolerance Policy: g111 operates a zero-tolerance approach to fraud, money laundering, and underage gambling. We work with third-party fraud detection providers and cooperate fully with law enforcement agencies. Suspicious account activity is monitored continuously using automated systems and human review.
g111 is committed to promoting responsible gambling practices. We recognise that, for a small number of individuals, gambling can become problematic, and we take our obligation to support those individuals seriously. The following responsible gaming tools are available to all g111 account holders at no charge:
g111 strictly enforces its 18+ age policy. All accounts undergo age verification, and users suspected of being under 18 will have their accounts suspended pending documentary proof of age. Winnings accumulated by underage users will be forfeited in full.
For more information on responsible gaming tools and external support resources, please visit our Responsible Gaming page.
All content on the g111 Platform, including but not limited to the g111 brand name, logo, website design, software, graphics, text, game interfaces, promotional materials, and any other proprietary content, is the exclusive intellectual property of g111 or its licensed third-party providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to:
Third-party game content remains the intellectual property of the respective game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) and is licensed to g111 for display on the Platform. Nothing in these Terms grants you any rights to third-party intellectual property.
To the fullest extent permitted by applicable law, g111 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of, or inability to use, the Platform — including but not limited to loss of funds, loss of profits, loss of data, or any other financial or non-financial loss.
In particular, g111 accepts no liability for:
Nothing in these Terms excludes or limits g111's liability for fraud, gross negligence, or any other liability that cannot be excluded by law. g111's total aggregate liability to any individual user in respect of any claim shall not exceed the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.
The collection, storage, and processing of your personal data by g111 is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also accept the Privacy Policy in full. The Privacy Policy is available at /privacy-policy.
In summary, g111 collects personal data that is strictly necessary for the purpose of providing the Platform's services, including account registration details, transaction records, and device/session information for fraud prevention. g111 does not sell personal data to third parties. Data is retained for the period required by applicable law and g111's internal data retention policy.
You have the right to request access to, correction of, or deletion of your personal data held by g111, subject to applicable legal obligations (including anti-money-laundering record-keeping requirements). Such requests should be submitted to [email protected].
g111 reserves the right to amend these Terms at any time. Where changes are material, g111 will provide reasonable notice to registered users via the email address on file or via a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
g111 may suspend or terminate your account at any time and without prior notice if:
You may close your g111 account at any time by contacting [email protected]. Upon voluntary account closure, any remaining real-money balance (excluding bonus funds subject to active wagering requirements) will be returned to you via your registered payment method within five (5) business days, subject to KYC completion.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes), shall be governed by and construed in accordance with the laws applicable to the operation of the Platform. Any disputes that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with applicable arbitration rules.
For the avoidance of doubt, nothing in these Terms constitutes a claim by g111 that its operations are licensed or regulated by any specific Bangladeshi governmental or regulatory body. g111 operates as a safe and reliable platform using SSL encryption, fair play certified games, and responsible gaming tools, but makes no representation regarding its regulatory status in any specific jurisdiction.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remainder of these Terms, which shall continue in full force and effect.
If you have any questions about these Terms and Conditions, or if you wish to exercise any right described in these Terms, please contact the g111 support team through the following channel:
Support Email: [email protected] (plain text — not a clickable link)
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Response Time: Most queries are responded to within 2 hours. Complex account or compliance matters may take up to 3 business days.
For matters relating to responsible gaming, self-exclusion, or deposit limits, please refer to our Responsible Gaming page. For matters relating to data privacy and personal data requests, please refer to our Privacy Policy. For common questions about accounts, payments, and bonuses, please visit our FAQ page.
g111 values every player and is committed to resolving all queries promptly, fairly, and transparently. All communications directed to [email protected] are handled in strict confidence.
Visit our FAQ for quick answers, or explore the g111 platform — live casino, cricket betting, slots, and more. 18+ only. Play responsibly.
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